Shanna Stout serves as Director of Business Operations and Game Day Experience for the
Oklahoma Warriors’ NAHL and NA3HL teams. Entering her third season, she has helped shape
the organization’s business operations by providing continuity and building strong relationships
with fans, partners, and the Oklahoma hockey community.
Shanna directs business operations, game-day experience, fan engagement, bar operations and
regulatory compliance, merchandise, volunteer management, and the Warriors’ internship
program, which she developed to mentor future sports professionals. She has designed and
implemented processes that improved organizational efficiency, elevated the fan experience, and
supported the organization’s growth.
Shanna earned a Bachelor of Science in Agribusiness and Resource Management from Arizona
State University, an MBA from Oklahoma Christian University, completed Advanced Master’s
Studies in Military Arts and Sciences through Air Command and Staff College, and is a Six
Sigma Black Belt. She also serves full-time as a Management and Program Analyst for the U.S.
Air Force. An OKC hockey mom and volunteer since 2012, and fifth-year Warriors billet family,
Shanna is passionate about growing the game of hockey in Oklahoma and throughout the South.
